WalMart

Position Summary...

What you'll do...

This position will collaborate with and support our Forecast Manager for the development of forecasts to predict volume demand from external and internal customers and support mechanisms to meet forecast accuracy targets and ongoing changes in customer need.

Marketplace Seller Support is responsible for creating a trustworthy selling experience across Walmart.com by protecting customers, brands, sellers, and Walmart from fraud, counterfeit, and abuse, as well as enabling sellers and associates in providing support experience excellence and building loyalty with Walmart's marketplace sellers and customers.

We value respect for individual ideas and collaborate to create a culture where team members feel empowered to contribute equally. Our unique backgrounds and perspectives strengthen our ability to achieve Walmart's mission for customers to Save Money & Live Better.

As the Senior Analyst of Volume Forecasting of the Marketplace Seller Support Forecasting Team within Shared Services, you will collaborate with our current team handling the development of volume demand forecasts and share in the responsibilities for our ever-growing Marketplace Seller Support needs. This is an exciting and transformational time as we are evolving new structure and methodologies in how we service our sellers on Walmart Marketplace. Currently, our contact centers are fully-reactive support teams, but future-state may become a hybrid of Business-to-Business (B2B) proactive outreach support contact center team who also handles reactive support inquiries. You will be a team player and together be leading the business and operations teams through the transformation of our forecasting and planning model to account for multiple complexities of our service model and striving for forecast accuracy. You and your team will be collaborating closely with other cross-functional teams (finance, business development, analytics, data science, product & engineering, capacity planning, operations and program teams) across Walmart, and you will be responsible to lead the effort & evolution of creating accurate, reliable forecasts which inform downstream teams' staffing, cost, and other related deep-dive and root cause resolution approaches.

In this role, you will be enabled with ownership of forecasting strategies and efficiencies, ensuring forecast accuracy within reasonable variance. You and the team will produce and analyze weekly results, trends, and provide valuable insights for operational staffing and costs to meet target service levels.

You'll sweep us off your feet if you are:

• A self-starter who understands the current and future business needs by working closely with stakeholders and operations teams to recognize their needs and requirements.

• An experienced forecasting analyst who will develop long-term forecasts while understanding underlying volume drivers and trends.

• A leadership mindset with hands-on experience who shares a passion for our business, its objectives, and guides decisions with their team using their process & implementation expertise.

• Proactive in identifying trends, risks which may result in critical business impact, and driving root-cause analysis to identify opportunities & recommendations.

• Tenacious about achieving results, and thrives in a fast-paced, ever-evolving environment where strategic & operational activities must be driven seamlessly in parallel with one another.

• Able to think strategically & creatively to concisely set expectations to a variety of audiences (frontline associates up through leadership.)

• Comfortable taking calculated, data-driven risks and using learnings to continue to pivot, evolve forecasting approaches, by line of business or type of work, to achieve minimum variance to actual delivered volumes.

• Lives our Walmart Core Values: Respect for the Individual, Integrity.

We are open to hiring candidates to work out of the following location:

Bentonville AR; Hoboken, NJ; Bay Area, California; Seattle, WA, USA - or any of our current remote states within the USA.

Basic Qualifications

• Bachelor's Degree in a quantitative field (engineering, economics, mathematics, statistics)

• 4+ years of professional experience in analytics, statistics, consulting or program / project management.

• Proficient in Microsoft Excel (data manipulation, macros, charts and pivot tables) and comfortable in analyzing large data sets.

• Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment.

• Excellent communication (verbal and written) skills and an ability to present and clearly communicate complex data, derive business insights and findings to non-experts.

• Experience using SQL to pull data from a database.

Preferred Qualifications

• Master's degree in Predictive Analytics, Business, Statistics, Economics, Mathematics or related field.

• Working knowledge of SQL or other analytical tools (R or Python) for conducting data analysis.

• Professional experience in forecasting or demand and supply planning.

BASIC QUALIFICATIONS

• 3+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

Thinking

• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Focus on our Associates

Diversity, Equity & Inclusion• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.

Collaboration & Influence

• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work.

Talent Management

• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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Hoboken, New Jersey US-10279:The annual salary range for this position is $96,000.00-$186,000.00

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San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00

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Bentonville, Arkansas US-09313/Draper, Utah US-10681:The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Arts, Finance or related field and 2 years' experience in data analysis, data science, statistics, or related field. Option 2: Master's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field. Option 3: 4 years' experience in data analysis, data science, statistics, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data science, data analysis, statistics, or related field, Master's degree in Business, Computer Science, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field, Related industry experience (for example, retail, merchandising, healthcare, eCommerce), Successful completion of assessments in data analysis and Business Intelligence tools and scripting languages (for example, SQL, Python, Spark, Scala, R, Power BI, or Tableau)

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.